Terms of service

Acceptance of Terms

Terms of Service

1. Your Agreement with Us

  • The website located at [www.hydatethepeople.com.au] (hereafter, the “Website”) is owned and operated by [HydrateThePeople] ABN [673337294] (hereafter “HTP”).

  • These Terms of Service ("Terms") outline the rules for using our Website and form a legal agreement between you and HTP.

  • Before using the Website, please read these Terms and our Privacy Policy at [www.hydatethepeople.com.au/privacy-policy ("Privacy Policy"). By using the Website, you agree to these Terms and our Privacy Policy. If you disagree, you must not use the Website.

  • We may update these Terms at any time. Changes are effective when posted on the Website. If you continue to use the Website after we make changes, you agree to the new Terms.

  • These Terms take precedence over any conflicting terms or conditions.

2. Your Content on Our Website

  • If our Website allows you to upload content (like text, comments, files, images, or software) ("User Content"), you grant HTP the following rights:

    • We can use your User Content in any way, including copying, changing, sharing it publicly, and allowing others to do the same. This permission is permanent, non-exclusive, free, and worldwide.

    • You waive your rights to object to how we use your User Content, as allowed by the Copyright Act 1968 (Cth).

    • We can delete, modify, or use your User Content in any way permitted by the Copyright Act.

  • When you upload User Content, you confirm that:

    • You have the legal right to give us these permissions.

    • You have permission to use the names and images of everyone in your User Content.

    • Your User Content does not violate anyone else's rights (like copyright or privacy).

    • You will pay any costs or fees resulting from our use of your User Content.

  • This section 2 remains in effect even after these Terms end.

3. How You Must Use Our Website

  • You must follow all applicable laws.

  • You must not do anything that could overload our Website or systems.

  • You must not interfere with how our Website works, including using automated tools to "crawl" or "spider" the site.

  • You must not try to reverse engineer the Website's source code, except as allowed by the Copyright Act.

  • You must not upload User Content that:

    • You don't have the legal right to upload.

    • Violates any law or regulation.

    • Is offensive, harmful, or inappropriate.

    • Damages HTP's reputation.

    • Violates anyone's rights.

    • Is false or misleading.

    • Contains spam or advertising.

    • Contains viruses or harmful software.

4. Our Intellectual Property

  • Unless stated otherwise, HTP owns or licenses all intellectual property on the Website, including all content. You do not gain any ownership rights.

  • You acknowledge that the Website and its content are protected by copyright, trademarks, and other laws. You agree to respect all copyright notices and restrictions.

  • You must not infringe HTP's intellectual property rights or the rights of our licensors. You cannot distribute, reproduce, or modify Website content without permission.

5. Links to Other Websites

  • We may provide links to other websites for your convenience. HTP does not control these websites, which have their own terms and privacy policies.

  • When you use a link on our Website to visit another website:

    • You do so at your own risk and should read their terms and privacy policy.

    • We are not responsible for the content, accuracy, or legality of that website.

    • To the extent permitted by law, we are not liable for any losses or damages you incur from using that website.

6. Our Disclaimer

  • The information on our Website, including product information, is not medical advice. Consult a healthcare professional before making health decisions or using HTP products. Always follow the product label instructions.

  • The information on our Website is for general information only and should not be used for business decisions.

  • To the fullest extent permitted by law, the Website is provided "as is" and "as available" without any warranties. We do not guarantee uninterrupted or secure access to the Website, or that it will be free of errors or viruses. We are not liable for any losses or costs you incur from using the Website.

7. Our Liability

  • To the fullest extent permitted by law, we exclude all warranties and terms except those specifically stated in these Terms.

  • To the fullest extent permitted by law, we are not liable for any losses or damages you incur from using the Website, including indirect or consequential losses, loss of profits, or data loss, whether due to contract, negligence, or any other reason. This includes losses from:

    • Decisions you make based on Website information, including medical decisions.

    • Using the Website or any third-party website linked from our Website.

  • If we terminate the Website or your access to it, you release us from any liability for resulting losses or damages.

  • However, these Terms are subject to the Competition and Consumer Act 2010 (Cth) and other laws that cannot be excluded. Where these laws apply, our liability is limited to:

    • For goods: Replacing the goods or paying the cost of replacement.

    • For services: Supplying the services again or paying the cost of having them supplied again.

8. Ending Your Access

  • These Terms end automatically if we stop operating the Website.

  • You acknowledge that:

    • We have full control over the Website and can change or stop it at any time.

    • The Website may not always be available, including during maintenance.

  • We can end your access to the Website at any time without explanation.

  • We can end these Terms immediately if you breach them.

  • Ending these Terms or your access to the Website does not release you from any obligations incurred before termination.

9. General Legal Terms

  • You cannot transfer your rights under these Terms to anyone else.

  • If any part of these Terms is invalid, the rest remains in effect.

  • These Terms are governed by the laws of WA, Australia, and you agree to the jurisdiction of the courts of that state.

10. Product Availability

Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via e-mail. You can always verify availability by contacting HTP customer service at support@hydratethepeople.com.au You will receive a shipping confirmation e-mail once your items have shipped.

11. Payment; Credit for Refunds

Only valid credit cards or another payment method acceptable to us may be used and all refunds will be credited to the same card or, in our discretion, another method. By submitting your order, you represent and warrant that you are authorized to use the designated card or method and authorize us to charge your order (including taxes, shipping, handling and any other amounts described on the site) to that card or another method. If the card (or another method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or canceled automatically. Regarding "your account," you agree to keep all payment cards or other payment method information current and that we may submit charges for processing even if the card (or another method) has expired or changed by the time we submit it. You must resolve any problem we encounter in order to proceed with your order.

12. Shipping & Handling; No Export by You

When we ship to you or per your directions, you agree to pay the shipping and any handling charges shown on the site when your order is placed. We reserve the right to increase, decrease and add or eliminate charges from time to time and without prior notice, so you agree to check all charges before placing an order or signing up for a service. Generally, shipping is by standard ground delivery. Any shipping or handling charges may or may not reflect actual costs. All orders are shipment contracts, not destination contracts. Any shipping times shown on the site are estimates only - actual delivery dates may vary. You agree that you will not obtain or direct shipment of product for export.

Always read the label and use only as directed. If symptoms persist see your healthcare professional.